Built Strength
SUPPORT

Questions,
answered.

Ordering, lead times, freight, installation, warranty, financing. The things buyers actually ask before they commit. Can't find it here? Call (512) 781-1416 You'll get a person, not a phone tree.

/ Ordering & Pricing

Start by requesting a quote. Add equipment to your quote from any product page or the Full Catalogue page, then submit the form. We'll follow up within one business day to confirm availability, freight, and final pricing. You can also call us directly at (512) 781-1416 or book a showroom viewing to see the equipment before you commit.

Prices shown are MSRP for single units. Volume pricing and package deals are available for multi-piece orders and full facility builds. Submit a quote request with your list and we'll price the package as a whole.

Yes, and we recommend it. Our Georgetown, TX showroom has the line on the floor, under load, ready to train on. Viewings are by appointment, Monday through Friday, 7 AM to 3:30 PM. Book a viewing online or call us.

Both. The equipment is commercial-grade, but a large share of our customers are serious home gym builders who want equipment that will outlast them. Whether it's one piece or a full garage build, the process is the same.

/ Lead Times & Availability

Most products are in stock at our warehouse in Georgetown, TX and can ship within days on our next weekly freight run. Custom color configurations are built to order and run 12 to 14 weeks from order confirmation. For exact lead times on the specific pieces you're considering, email us at info@builtstrength.com or call (512) 781-1416 and we'll give you a straight answer.

The majority of the Built Strength catalogue is stocked at our Georgetown warehouse. Floor stock rotates, so if your timeline is tight, reach out and we'll confirm availability before you commit.

Yes. Custom color configurations are available on most pieces. These are built to order at the factory and carry a 12 to 14 week lead time from order confirmation. If your timeline doesn't allow for that, we can match you with the closest in-stock color option.

We receive and dispatch freight every week. Once your order is confirmed and the equipment is ready, it ships on the next weekly run. No waiting months for a consolidated load.

Best practice is to start the equipment process at least 12 weeks before your intended open date. This gives enough runway for any custom pieces, freight scheduling, and installation without compressing the timeline at the end. For large commercial builds, earlier is always better.

Yes. For gym builds we regularly coordinate delivery around construction and opening schedules. Tell us your target date in the quote request and we'll plan the timeline backwards from it.

/ Delivery & Installation

Freight. Machines ship on pallets via LTL or dedicated truck depending on order size. Standard freight is curbside delivery. You'll need equipment and hands to unload. If that's not an option, ask about white-glove delivery when you get your quote.

Yes. In Central Texas our team delivers, places, and assembles the equipment in your space. For orders outside our service area we can help coordinate third-party installation or provide assembly documentation for your crew. Tell us your location in the quote request and we'll spec the right option.

Confirm door widths and pathway clearance for the largest piece, have the floor space cleared, and check that your flooring is rated for the equipment weight. Product dimensions are listed on each product page under Specs & Dimensions. Measure twice before delivery day.

Yes, we freight nationwide. Freight cost depends on distance and order size, and it's quoted as part of your equipment quote so there are no surprises.

/ Warranty & Service

Our equipment carries a commercial warranty covering frames and structural welds, with separate coverage terms for moving parts and upholstery. Written warranty terms are provided with your quote. Ask us for the current warranty sheet for the exact pieces you're considering.

Call us. We stock common wear parts (cables, pulleys, grips, upholstery) and can walk your staff through most replacements, or dispatch service in our Central Texas service area.

Yes. The same commercial-grade build is covered whether it's in a facility or your garage. Full terms come with your quote.

/ Financing

Financing options are available for both commercial facility builds and larger home gym packages. Tell us in your quote request that you'd like financing information and we'll walk you through the current options and terms.

For commercial builds, leasing and equipment financing structures may be available depending on the order. Reach out with your project scope and we'll discuss what fits.

Financing Estimator

Estimate your monthly payment

For illustration only. Actual rates and terms are subject to credit approval.

$

Est. Monthly Payment

$807

/ month for 36 months

Principal$25,000
Total Interest$4,040
Total Paid$29,040

Estimates are for planning purposes only. Actual rates, terms, and approval depend on your credit profile and financing partner. Contact us for current financing options.

Ask About Financing →

/ Partner & Wholesale Program

Submit a partner application on our Partners page. We review applications for territory fit and volume commitment. Approved partners receive wholesale pricing, co-branded marketing assets, and a dedicated account rep. Most partners are onboarded within 5 to 7 business days of approval.

Drop Ship partners receive up to 20% below MAP. Volume Wholesale partners receive up to 30% off MAP, tiered by order size. Pricing details are shared during the application review and are not published publicly to protect the retail channel.

Exclusivity is available for regional distributors who can commit to minimum annual volume. Terms are negotiated on a case-by-case basis. Contact us through the Partners page to start that conversation.

If you are outfitting 3 or more of your own locations, you qualify for our bulk buyer program. Volume discounts, staggered delivery scheduling, and a dedicated account rep are all available. Submit a bulk pricing request on the Partners page with your location count and forecasted spend.

Yes. Certified installer partners can sell Built Strength equipment to their clients and earn margin on every unit. We handle fulfillment and white-glove delivery logistics; you handle the installation and client relationship. Apply through the Partners page.

/ Showroom & Contact

3130 FM 972, Georgetown, TX 78626. About 35 minutes north of Austin. Viewings are by appointment so we can give you dedicated time on the floor.

Monday through Friday, 7 AM to 3:30 PM, by appointment. Book a viewing online or call (512) 781-1416.

That's the point of the showroom. Come dressed to train. Load the machines, feel the movement paths, and compare pieces side by side before you decide.

Still deciding?

Answer four quick questions and we'll shortlist the right equipment for your build, or come see the line in person.

Contact Us