Privacy Policy

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Overview

This Privacy Policy describes how CTX Home Gyms ("we," "us," or "our") collects, uses, and discloses your personal information when you visit or make a purchase from https://www.ctxhomegyms.com (the "Site"). By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.

Personal Information We Collect

When you visit the Site, we collect certain information about your device and your interaction with the Site, as well as information necessary to process your purchases.

Information You Provide to Us

We may collect personal information when you:
  • Place an order or attempt to place an order
  • Submit a return, warranty, or contact request
  • Opt in to email or SMS communications
This information may include:
  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely by third-party providers)
  • Order details and purchase history
  • Photos or documentation submitted for returns or warranty claims

Automatically Collected Information

When you visit the Site, we automatically collect certain information, including:

  • IP address
  • Browser type and device information
  • Pages viewed and interactions
  • Referring websites or search terms
  • Cookies and similar tracking technologies

How We Use Your Personal Information

We use your personal information to:

  • Process and fulfill orders
  • Arrange shipping and freight delivery
  • Communicate order confirmations, updates, and delivery coordination
  • Provide customer service, warranty support, and returns processing
  • Send marketing or promotional communications (if you opt in)
  • Improve our website, services, and customer experience
  • Detect and prevent fraud or misuse

SMS & Email Communications

By providing your phone number or email address, you consent to receive transactional communications related to your order, including confirmations, shipping updates, and delivery coordination. If you opt in to promotional communications, you may receive marketing messages. Message frequency may vary. Message and data rates may apply.

You may opt out at any time:
  • SMS: Reply STOP
  • Email: Use the unsubscribe link in any email
  • Or contact us at sales@ctxhomegyms.com

Consent to receive communications is not a condition of purchase.